Cancellation & Refund Policy | Anfo Publication House

This Cancellation & Refund Policy applies to all publishing services offered by Anfo Publication House. By using our services, you agree to the terms below regarding cancellations and refunds.

1. Cancellation of Services

Manuscript Withdrawal Prior to Acceptance

Authors may withdraw a manuscript at any time before formal acceptance without penalty.

No fees will be charged for withdrawal before acceptance.

Manuscript Withdrawal After Acceptance

Withdrawal requests received within 14 days of acceptance notification may qualify for a partial refund.

Requests made after 14 days of acceptance are not refundable, as production processes will have commenced.

Termination by Publisher

If Anfo Publication House cancels publication due to scope mismatch, technical issues, or editorial errors, authors will receive a full refund of any fees paid.

Publisher-initiated cancellations due to ethical or legal concerns will follow the refund rules below.

2. Refund Eligibility & Amounts

Refund Scenarios and Amounts

Scenario	Refund Amount	Conditions
Full Refund	100%	Paid manuscript rejected by editorial board before production due to scope mismatch or publisher error Publisher cancels publication for technical or procedural errors Manuscript withdrawal by Publisher for compliance or ethical breaches prior to production
Partial Refund	50-75%	Withdrawal request within 14 days of acceptance and before copyediting has started (50% refund) Significant production delays at Publisher's end exceeding 60 days beyond agreed schedule (75% refund)

Non-Refundable Situations

No refunds will be issued for:

Voluntary withdrawal by the author after 14 days of acceptance or after proofs have been approved
Manuscript rejection due to plagiarism, ethical violations, or copyright infringement
Author-requested changes after publication (e.g., corrections, retractions)
Delays or issues resulting from author non-compliance (e.g., failure to provide materials, missed proof deadlines)

3. Refund Process

Step-by-Step Refund Procedure

Request Submission

Review & Approval

Refund Issuance

3.1 Request Submission

Authors must submit refund requests in writing to info@AnfoPublicationHouse.com with:

Manuscript title and ID
Date of acceptance notification
Reason for cancellation or refund
Proof of payment

3.2 Review & Approval

Refund requests are reviewed within 7 business days.
Authors receive written notification of approval or denial, with explanation for any partial or denied refunds.

3.3 Refund Issuance

Approved refunds are processed within 14 business days of approval.
Refunds are issued to the original payment method.
International wire transfer refunds may require up to 5 additional business days.

4. Contact & Support

For questions about cancellations or refunds, please contact our billing team:

Billing Support Team

Email: info@anfopublicationhouse.com

Phone: +91-9654690023

Response Time: Within 24 hours

Contact Our Billing Team

Policy Updates: Anfo Publication House reserves the right to update this policy at any time. Continued use of our services constitutes acceptance of the updated policy.